Day 192 – Oh what a day
Matthew 
Today at work it was so crazy. We had a few people off and we could tell. I felt like I have been talking all day. It has been so busy I didn’t note a lot of accounts. I had some good calls but most of my calls weren’t that lucky. One patient had me on phone for an hour. She wants to know why her credit was marked for charges in 2008. She paid us in this year and the credit was marked this year. She paid us the same month that her credit was marked. She tried to blame us for everything. She really didn’t get to me but just the time I was on the phone. Then another lady I felt sorry for her but it really not my problem that her insurance company closed and she have to pay us over $6,000. She told me that we need to write it off because the issue. How can it be our problem if your insurance company closed? If you know please let me know. I would listen to you. Anyway I am going to get going and watch some TV so this is Matt in the hat and I am out of here.
